🚨 Got a scam call right now? Type SOS to KavachBot on WhatsApp  |  National Cybercrime Helpline: 1930 (24×7)
FAQ's

Frequently Asked Questions

Everything you're wondering about.

Is KavachBot really free? What's the catch?
Genuinely free — no catch. Scam detection, risk scores, and safety guidance across all channels costs nothing permanently. We earn from Pro, Family, SME, and Enterprise plans. The free tier exists because protecting Indian citizens from cybercrime is the mission, not a sales funnel.
Can KavachBot actually freeze a scammer's bank account?
Yes — through CFCFRMS, the official system operated by I4C under the Ministry of Home Affairs. When KavachBot files a 1930 complaint, it triggers a freeze cascade to 85+ connected banks. This carries legal standing under RBI guidelines — the same infrastructure used by the national 1930 helpline.
My elderly parent doesn't use tech well. Will this work for them?
Yes. They just need to send one message in Kannada, Telugu, Tamil, or Hindi — including a voice note if typing is difficult. You can also add them to your Family Plan so you receive the emergency alert on your phone even while they're still on the scam call.
Does KavachBot read my WhatsApp messages?
No. KavachBot only processes messages you explicitly send to our number. KavachShield's background protection checks file names and link destinations — not message content. Under DPDP Act 2023 compliance, each protection is a separate consent you can withdraw at any time.
I've already paid the scammer. Is it too late?
Type SOS to KavachBot immediately. Within the first 60 minutes — the Golden Hour — there is a real chance the funds are still in a freezable account. Even after the Golden Hour, KavachBot's legal documents are essential for prosecution and insurance claims.
Is my data stored in India? Who can see it?
All data is stored in India on AWS Mumbai, as required by the DPDP Act 2023. Your phone number is held only as an encrypted hash. Case details are visible only to DigiKavach forensics officers and Karnataka CEN Wing investigators. You can request access, correction, or deletion at digikavach.net/rights.
How does KavachBot compare to just calling 1930?
KavachBot and 1930 work together — KavachBot files complaints through the 1930 / CFCFRMS system, so they complement each other. KavachBot adds real-time detection before you pay anything, automatic document generation, multilingual support, and always-on background protection that stops threats before you see them.
Which banks can be frozen through KavachBot?
The CFCFRMS cascade covers 85+ banks connected to India's national cybercrime complaint infrastructure. DigiKavach also maintains direct coordination with SBI, HDFC, ICICI, Axis, PNB, Canara, Kotak, and PayTM Payments Bank — the 8 most commonly used in fraud cases. Every freeze request cites the official complaint ID.